Privacy Policy
Last updated: May 23, 2026
Your privacy matters to us. This policy describes how Al-Hamd Fashion handles your personal information when you shop with us online.
1. Introduction
Al-Hamd Fashion ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, browse our collections, create an account, or place an order. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.
2. Information We Collect
We may collect information about you in several ways: Personal information you provide: When you register an account, subscribe to our newsletter, contact us, or complete a purchase, we may collect your name, email address, phone number, billing and shipping address, and payment-related details (processed securely through our payment partners). Automatically collected information: When you visit our site, we may automatically collect certain device and usage information, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. Cookies and similar technologies: We use cookies and similar tracking technologies to remember your preferences, keep you signed in, analyze site traffic, and improve your shopping experience. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to: • Process and fulfill your orders, including delivery and customer support • Create and manage your account • Send order confirmations, shipping updates, and service-related communications • Respond to your inquiries and provide assistance • Improve our website, products, and customer experience • Send marketing communications where you have opted in (you may unsubscribe at any time) • Detect, prevent, and address fraud, security issues, or technical problems • Comply with applicable legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances: Service providers: With trusted third parties who help us operate our business, such as payment processors, shipping carriers, email service providers, and website hosting partners. These parties are required to handle your data securely and only for the purposes we specify. Legal requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Al-Hamd Fashion, our customers, or others. Business transfers: In connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and account records may be kept for accounting, tax, and legal compliance purposes.
6. Your Rights and Choices
Depending on your location, you may have the right to: • Access, update, or delete your personal information • Opt out of marketing emails at any time using the unsubscribe link in our messages • Request a copy of the data we hold about you • Withdraw consent where processing is based on consent To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment gateways. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us: Al-Hamd Fashion Email: privacy@alhamdfashion.com WhatsApp: Available via the chat button on our website We aim to respond to all privacy-related inquiries within 5 business days.