Safety Guidelines
Last updated: May 23, 2026
These guidelines outline safe handling, care, and shopping practices for Al-Hamd Fashion customers and their garments.
1. Purpose
These Safety Guidelines help you care for your Al-Hamd Fashion garments, shop confidently online, and handle our products responsibly. Following these recommendations protects delicate embroidery, fabrics, and embellishments while keeping you and your household safe.
2. Garment Care and Handling
Many of our pieces feature hand embroidery, mirror work, zardozi, and layered fabrics that require gentle handling: • Store garments in a cool, dry place away from direct sunlight • Use padded hangers for heavy lehengas and structured pieces • Avoid folding heavily embellished areas for long periods • Keep garments in breathable garment bags, not plastic for extended storage • Allow perfumes and deodorants to dry before dressing to prevent fabric staining
3. Cleaning and Maintenance
Always refer to the care label included with your order. When in doubt, professional dry cleaning is recommended for embellished and silk pieces. • Do not machine-wash heavily embroidered or bridal outfits unless explicitly stated • Spot-clean stains gently with a clean, damp cloth—avoid harsh rubbing on embroidery • Iron on low heat using a pressing cloth; never apply direct heat to beads or sequins • Do not bleach coloured or embroidered fabrics
4. Wearing and Fitting Safely
For your comfort and safety during fittings and events: • Ensure hems and dupatta lengths are adjusted with appropriate footwear before final tailoring • Check that pins, hooks, and closures are secure before wear • Be mindful of loose threads, tassels, or trailing dupattas near open flames, candles, or cooking areas • Supervise children around garments with small embellishments or detachable components
5. Online Shopping Safety
Protect yourself when shopping on our website and communicating with us: • Only place orders through our official website or verified contact channels • Never share passwords, one-time passcodes, or full payment card details over chat or email • Verify that payment pages use a secure connection before entering card information • Be cautious of impersonators using our brand name on unofficial social media accounts • Report suspicious messages claiming to be from Al-Hamd Fashion to our support team
6. Allergies and Sensitive Skin
Some fabrics, dyes, or finishing treatments may cause sensitivity in rare cases. If you have known allergies to certain textiles or metals used in embellishments, contact us before purchase. We recommend airing new garments in a well-ventilated space before first wear if you are sensitive to textile finishes or packaging materials.
7. Returns, Exchanges, and Inspections
When returning or exchanging an item: • Inspect garments upon delivery and report damage or incorrect items promptly • Do not remove security tags or alter items if you intend to return them • Pack returns securely to prevent snagging or crushing during transit • Avoid wearing, washing, or applying alterations to items you plan to return unless necessary for a fitting check
8. Reporting Product Concerns
If you notice a manufacturing defect, missing component, or safety concern with a product, stop using the item and contact us with your order number and photos where possible. We will review the issue and advise on repair, replacement, or return options in line with our policies.
9. Updates to These Guidelines
We may revise these Safety Guidelines as our collections, materials, or best practices evolve. Updated guidance will be posted on this page with a revised "Last updated" date.
10. Contact Us
For care advice, product safety questions, or help with an order, reach out to: Al-Hamd Fashion Email: support@alhamdfashion.com WhatsApp: Available via the chat button on our website